This website is owned by ROK, the trading name of Presso Ltd.
Presso Ltd is dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. You can be assured that the information you provide will only be used in accordance with this privacy statement.
This Privacy Policy, together with our website Terms and Conditions, informs you how we collect and use your information in a careful, sensible manner in compliance with the Data Protection Act 1998.
We do update this Policy from time to time so please return and review this Policy regularly.
In operating our website we may collect and process the following data about you:
The information that we collect and store relating to you is essential to ensure we offer the best possible service to you. We will not request any information that does not directly relate to how we communicate with you or assist in improving our website to continually improve our customer service. We may use the information for the following purposes:
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website.
Such information will not identify you personally. This statistical data relating to our website traffic and usage and does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
For more information regarding cookies, please follow this link: http://www.aboutcookies.org
By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
We use reasonable precautions to keep the information disclosed to us secure. In particular, we use Secure Sockets Layer (SSL) to encode your personal information. Full strength SSL is also used by our chosen payment gateway (RBS Secure Hosting). SSL encrypts your payment card details, your contact details and your password as it travels through the internet. Encryption creates billions of code combinations to protect each transaction made on this website so your card, personal and password details cannot be viewed by anyone else using the internet.
If you pay for a product over this website, we use Secure Hosting to process your payment. Secure Hosting operates a secure server to process your payment details. They encrypt your credit or debit card information and authorise payment directly. This means that your credit card or debit card details are never revealed to us or any third party. Please read their Privacy Policy to see what security measures they have in place and how they treat your information.
Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
We do not sell or rent your personal information. We may, however, give information about you where applicable, to other members of our group. This includes, our subsidiaries, our holding company and its other subsidiaries, and carefully selected partners.
We may also disclose your personal information to third parties for the express purposes of:
This website contains links to third party websites that are not subject to this privacy policy. Please read this site's terms and condition of use (Link) for further information on these links. We strongly recommend that you read the Privacy Policy of any such websites that you visit.
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us.
Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions. By using the Services, you are agreeing to all of the Terms and Conditions.
Presso Ltd does not represent that any product referred to in the materials on this Web site is appropriate for use, in stock or available in other locations. Those who choose to access this site from locations outside the UK are responsible for compliance with local laws if and to the extent local laws are applicable.
This site is for information purposes only and links to our distributor and partner networks globally. No purchase of products or services occurs on this website. Links from this site in no way constitute an offer of sale. Pricing, stock availability and general terms and conditions are governed by our partner network. Our partner companies are separate trading entities from Presso Limited.
Presso Ltd reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this Web site. You should check this page regularly to take notice of any changes we may have made.
All designs, text, graphics, videos and their selection and arrangement on this Web site are the copyright of Presso Ltd. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Presso Ltd’s prior written consent is strictly prohibited.
Presso Limited is registered in England, No. 04403813. Registered office -2 Scala Street, London, W1T 2HN, UK. VAT Registration No. GB 830 5831 41
Our privacy policy which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Presso Ltd reserves the right to close accounts if any user is seen to be using proxy in order to attempt to hide the use of multiple accounts or disrupts any of our services in any way. If you use multiple logins for the purpose of disrupting the community you may have action taken against all of your accounts.
By submitting any material to us, you automatically grant Presso Ltd the royalty-free, perpetual, exclusive right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.
We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified) other than for the purposes of opening and registering an account.
The metal parts of the ROK espresso maker are guaranteed for a period of 10 years from the date of order confirmation, against mechanical defects. If a metal part fails, send a picture, description of the fault and a copy of your proof of purchase to us and we will send a new part. Every part can be easily fitted at home by most adults. Any attempted repairs using non-standard parts invalidates the warranty. This does not affect your statutory rights. Non-metal consumable parts are not covered by the 10 year warranty - the life of these parts is variable according to usage - they are however guaranteed for one year from the date of delivery.
You agree to indemnify, defend and hold harmless Presso Ltd, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use on this website or your breach of the Terms and Conditions.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
This website is owned by ROK, the trading name of Presso Ltd.
Presso Ltd is dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. You can be assured that the information you provide will only be used in accordance with this privacy statement.
This Privacy Policy, together with our website Terms and Conditions, informs you how we collect and use your information in a careful, sensible manner in compliance with the Data Protection Act 1998.
We do update this Policy from time to time so please return and review this Policy regularly.
In operating our website we may collect and process the following data about you:
The information that we collect and store relating to you is essential to ensure we offer the best possible service to you. We will not request any information that does not directly relate to how we communicate with you or assist in improving our website to continually improve our customer service. We may use the information for the following purposes:
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website.
Such information will not identify you personally. This statistical data relating to our website traffic and usage and does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
For more information regarding cookies, please follow this link: http://www.aboutcookies.org
By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
We use reasonable precautions to keep the information disclosed to us secure. In particular, we use Secure Sockets Layer (SSL) to encode your personal information. Full strength SSL is also used by our chosen payment gateway (RBS Secure Hosting). SSL encrypts your payment card details, your contact details and your password as it travels through the internet. Encryption creates billions of code combinations to protect each transaction made on this website so your card, personal and password details cannot be viewed by anyone else using the internet.
If you pay for a product over this website, we use Secure Hosting to process your payment. Secure Hosting operates a secure server to process your payment details. They encrypt your credit or debit card information and authorise payment directly. This means that your credit card or debit card details are never revealed to us or any third party. Please read their Privacy Policy to see what security measures they have in place and how they treat your information.
Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
We do not sell or rent your personal information. We may, however, give information about you where applicable, to other members of our group. This includes, our subsidiaries, our holding company and its other subsidiaries, and carefully selected partners.
We may also disclose your personal information to third parties for the express purposes of:
This website contains links to third party websites that are not subject to this privacy policy. Please read this site's terms and condition of use (Link) for further information on these links. We strongly recommend that you read the Privacy Policy of any such websites that you visit.
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us.
This website is owned by ROK, the trading name of Presso Ltd.
Presso Ltd is dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. You can be assured that the information you provide will only be used in accordance with this privacy statement.
This Privacy Policy, together with our website Terms and Conditions, informs you how we collect and use your information in a careful, sensible manner in compliance with the Data Protection Act 1998.
We do update this Policy from time to time so please return and review this Policy regularly.
In operating our website we may collect and process the following data about you:
The information that we collect and store relating to you is essential to ensure we offer the best possible service to you. We will not request any information that does not directly relate to how we communicate with you or assist in improving our website to continually improve our customer service. We may use the information for the following purposes:
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website.
Such information will not identify you personally. This statistical data relating to our website traffic and usage and does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
For more information regarding cookies, please follow this link: http://www.aboutcookies.org
By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
We use reasonable precautions to keep the information disclosed to us secure. In particular, we use Secure Sockets Layer (SSL) to encode your personal information. Full strength SSL is also used by our chosen payment gateway (RBS Secure Hosting). SSL encrypts your payment card details, your contact details and your password as it travels through the internet. Encryption creates billions of code combinations to protect each transaction made on this website so your card, personal and password details cannot be viewed by anyone else using the internet.
If you pay for a product over this website, we use Secure Hosting to process your payment. Secure Hosting operates a secure server to process your payment details. They encrypt your credit or debit card information and authorise payment directly. This means that your credit card or debit card details are never revealed to us or any third party. Please read their Privacy Policy to see what security measures they have in place and how they treat your information.
Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
We do not sell or rent your personal information. We may, however, give information about you where applicable, to other members of our group. This includes, our subsidiaries, our holding company and its other subsidiaries, and carefully selected partners.
We may also disclose your personal information to third parties for the express purposes of:
This website contains links to third party websites that are not subject to this privacy policy. Please read this site's terms and condition of use (Link) for further information on these links. We strongly recommend that you read the Privacy Policy of any such websites that you visit.
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us.
Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions. By using the Services, you are agreeing to all of the Terms and Conditions.
Unless otherwise specified, the materials on this Web site are directed solely at consumers who access this Web site from the United Kingdom. Presso Ltd does not represent that any product referred to in the materials on this Web site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of England and all parties submit to the non-exclusive jurisdiction of the English Courts.
Presso Ltd reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this Web site. You should check this page regularly to take notice of any changes we may have made.
All designs, text, graphics, videos and their selection and arrangement on this Web site are the copyright of Presso Ltd. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Presso Ltd’s prior written consent is strictly prohibited.
Presso Ltd reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If your order cannot be fulfilled you will be offered an alternative or given a full refund.
We accept payment by most major credit or debit cards. Payment will be debited from your account before the dispatch of your purchase.
We will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract.
Details of the purchase, details from the card and the PIN are sent through to Secure Hosting. We identify the relevant card scheme (Visa, MasterCard etc.) and send the details through them to the bank or other institution that issued the card.
If the details can't be verified, the payment is normally declined and the shopper or payee is asked to use another type of payment.
Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
Presso Ltd has taken great care to ensure prices are accurate. Prices may change over time. All prices include VAT where appropriate. Free delivery is offered on all complete ROK espresso makers, delivered in the UK only. Delivery times may vary.
Presso Limited is registered in England, No. 04403813. Registered office -2 Scala Street, London, W1T 2HN, UK. VAT Registration No. GB 830 5831 41
Our privacy policy which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Presso Ltd reserves the right to close accounts if any user is seen to be using proxy in order to attempt to hide the use of multiple accounts or disrupts any of our services in any way. If you use multiple logins for the purpose of disrupting the community you may have action taken against all of your accounts.
By submitting any material to us, you automatically grant Presso Ltd the royalty-free, perpetual, exclusive right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.
We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified) other than for the purposes of opening and registering an account.
Account discount codes - Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered. Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.
The metal parts of the ROK espresso maker are guaranteed for a period of 10 years from the date of order confirmation, against mechanical defects. This guarantee excludes the storage tin. If a metal part fails, send a picture, description of the fault and a copy of your proof of purchase to us and we will send a new part. Every part can be easily fitted at home by most adults. Any attempted repairs using non-standard parts invalidates the warranty. This does not affect your statutory rights. Non-metal consumable parts are not covered by the 10 year warranty - the life of these parts is variable according to usage - they are however guaranteed for one year from the date of delivery.
You agree to indemnify, defend and hold harmless Presso Ltd, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use on this website or your breach of the Terms and Conditions.
Please note that under Distance Selling Regulations you are entitled to cancel this contract if you so wish provided that you exercise your right and notify us in writing no longer than 7 (seven) working days after the day on which you receive the Products.
If you wish to exercise your right to cancel this contract after your order has already been despatched, we will refund the original purchase price upon receipt of returned goods, provided that you have notified us in writing no longer than 7 working days after the day on which you receive the Products, and that you have taken reasonable care of the Products. Once 7 (seven) working days has passed after you have received the goods we cannot accept returns of non-faulty goods. This does not affect your statutory rights. For UK mainland residences, the cost to return items will be met by Presso Ltd.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions. By using the Services, you are agreeing to all of the Terms and Conditions.
Unless otherwise specified, the materials on this Web site are directed solely at consumers who access this Web site from the United Kingdom. Presso Ltd does not represent that any product referred to in the materials on this Web site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of England and all parties submit to the non-exclusive jurisdiction of the English Courts.
Presso Ltd reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this Web site. You should check this page regularly to take notice of any changes we may have made.
All designs, text, graphics, videos and their selection and arrangement on this Web site are the copyright of Presso Ltd. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Presso Ltd’s prior written consent is strictly prohibited.
Presso Ltd reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If your order cannot be fulfilled you will be offered an alternative or given a full refund.
We accept payment by most major credit or debit cards. Payment will be debited from your account before the dispatch of your purchase.
We will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract.
Details of the purchase, details from the card and the PIN are sent through to Secure Hosting. We identify the relevant card scheme (Visa, MasterCard etc.) and send the details through them to the bank or other institution that issued the card.
If the details can't be verified, the payment is normally declined and the shopper or payee is asked to use another type of payment.
Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
Presso Ltd has taken great care to ensure prices are accurate. Prices may change over time. All prices include VAT where appropriate. Free delivery is offered on all complete ROK espresso makers, delivered in the UK only. Delivery times may vary.
Presso Limited is registered in England, No. 04403813. Registered office -2 Scala Street, London, W1T 2HN, UK. VAT Registration No. GB 830 5831 41
Our privacy policy which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Presso Ltd reserves the right to close accounts if any user is seen to be using proxy in order to attempt to hide the use of multiple accounts or disrupts any of our services in any way. If you use multiple logins for the purpose of disrupting the community you may have action taken against all of your accounts.
By submitting any material to us, you automatically grant Presso Ltd the royalty-free, perpetual, exclusive right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.
We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified) other than for the purposes of opening and registering an account.
Account discount codes - Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered. Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.
The metal parts of the ROK espresso maker are guaranteed for a period of 10 years from the date of order confirmation, against mechanical defects. This guarantee excludes the storage tin. If a metal part fails, send a picture, description of the fault and a copy of your proof of purchase to us and we will send a new part. Every part can be easily fitted at home by most adults. Any attempted repairs using non-standard parts invalidates the warranty. This does not affect your statutory rights. Non-metal consumable parts are not covered by the 10 year warranty - the life of these parts is variable according to usage - they are however guaranteed for one year from the date of delivery.
You agree to indemnify, defend and hold harmless Presso Ltd, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use on this website or your breach of the Terms and Conditions.
Please note that under Distance Selling Regulations you are entitled to cancel this contract if you so wish provided that you exercise your right and notify us in writing no longer than 7 (seven) working days after the day on which you receive the Products.
If you wish to exercise your right to cancel this contract after your order has already been despatched, we will refund the original purchase price upon receipt of returned goods, provided that you have notified us in writing no longer than 7 working days after the day on which you receive the Products, and that you have taken reasonable care of the Products. Once 7 (seven) working days has passed after you have received the goods we cannot accept returns of non-faulty goods. This does not affect your statutory rights. For UK mainland residences, the cost to return items will be met by Presso Ltd.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions. By using the Services, you are agreeing to all of the Terms and Conditions.
Unless otherwise specified, the materials on this Web site are directed solely at consumers who access this Web site from the United Kingdom. Presso Ltd does not represent that any product referred to in the materials on this Web site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of England and all parties submit to the non-exclusive jurisdiction of the English Courts.
Presso Ltd reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this Web site. You should check this page regularly to take notice of any changes we may have made.
All designs, text, graphics, videos and their selection and arrangement on this Web site are the copyright of Presso Ltd. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Presso Ltd’s prior written consent is strictly prohibited.
Presso Ltd reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If your order cannot be fulfilled you will be offered an alternative or given a full refund.
We accept payment by most major credit or debit cards. Payment will be debited from your account before the dispatch of your purchase.
We will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract.
Details of the purchase, details from the card and the PIN are sent through to Secure Hosting. We identify the relevant card scheme (Visa, MasterCard etc.) and send the details through them to the bank or other institution that issued the card.
If the details can't be verified, the payment is normally declined and the shopper or payee is asked to use another type of payment.
Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
Presso Ltd has taken great care to ensure prices are accurate. Prices may change over time. All prices include VAT where appropriate. Free delivery is offered on all complete ROK espresso makers, delivered in the UK only. Delivery times may vary.
Presso Limited is registered in England, No. 04403813. Registered office -2 Scala Street, London, W1T 2HN, UK. VAT Registration No. GB 830 5831 41
Our privacy policy which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Presso Ltd reserves the right to close accounts if any user is seen to be using proxy in order to attempt to hide the use of multiple accounts or disrupts any of our services in any way. If you use multiple logins for the purpose of disrupting the community you may have action taken against all of your accounts.
By submitting any material to us, you automatically grant Presso Ltd the royalty-free, perpetual, exclusive right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.
We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified) other than for the purposes of opening and registering an account.
Account discount codes - Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered. Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.
The metal parts of the ROK espresso maker are guaranteed for a period of 10 years from the date of order confirmation, against mechanical defects. This guarantee excludes the storage tin. If a metal part fails, send a picture, description of the fault and a copy of your proof of purchase to us and we will send a new part. Every part can be easily fitted at home by most adults. Any attempted repairs using non-standard parts invalidates the warranty. This does not affect your statutory rights. Non-metal consumable parts are not covered by the 10 year warranty - the life of these parts is variable according to usage - they are however guaranteed for one year from the date of delivery.
You agree to indemnify, defend and hold harmless Presso Ltd, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use on this website or your breach of the Terms and Conditions.
Please note that under Distance Selling Regulations you are entitled to cancel this contract if you so wish provided that you exercise your right and notify us in writing no longer than 7 (seven) working days after the day on which you receive the Products.
If you wish to exercise your right to cancel this contract after your order has already been despatched, we will refund the original purchase price upon receipt of returned goods, provided that you have notified us in writing no longer than 7 working days after the day on which you receive the Products, and that you have taken reasonable care of the Products. Once 7 (seven) working days has passed after you have received the goods we cannot accept returns of non-faulty goods. This does not affect your statutory rights. For UK mainland residences, the cost to return items will be met by Presso Ltd.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
This website is owned by ROK, the trading name of Presso Ltd.
Presso Ltd is dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. You can be assured that the information you provide will only be used in accordance with this privacy statement.
This Privacy Policy, together with our website Terms and Conditions, informs you how we collect and use your information in a careful, sensible manner in compliance with the Data Protection Act 1998.
We do update this Policy from time to time so please return and review this Policy regularly.
In operating our website we may collect and process the following data about you:
The information that we collect and store relating to you is essential to ensure we offer the best possible service to you. We will not request any information that does not directly relate to how we communicate with you or assist in improving our website to continually improve our customer service. We may use the information for the following purposes:
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website.
Such information will not identify you personally. This statistical data relating to our website traffic and usage and does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
For more information regarding cookies, please follow this link: http://www.aboutcookies.org
By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
We use reasonable precautions to keep the information disclosed to us secure. In particular, we use Secure Sockets Layer (SSL) to encode your personal information. Full strength SSL is also used by our chosen payment gateway (RBS Secure Hosting). SSL encrypts your payment card details, your contact details and your password as it travels through the internet. Encryption creates billions of code combinations to protect each transaction made on this website so your card, personal and password details cannot be viewed by anyone else using the internet.
If you pay for a product over this website, we use Secure Hosting to process your payment. Secure Hosting operates a secure server to process your payment details. They encrypt your credit or debit card information and authorise payment directly. This means that your credit card or debit card details are never revealed to us or any third party. Please read their Privacy Policy to see what security measures they have in place and how they treat your information.
Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
We do not sell or rent your personal information. We may, however, give information about you where applicable, to other members of our group. This includes, our subsidiaries, our holding company and its other subsidiaries, and carefully selected partners.
We may also disclose your personal information to third parties for the express purposes of:
This website contains links to third party websites that are not subject to this privacy policy. Please read this site's terms and condition of use (Link) for further information on these links. We strongly recommend that you read the Privacy Policy of any such websites that you visit.
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us.
